FeedbackDropBeta
AI-powered feedback intelligence

20 users report a bug.
You see one issue.

The AI-native feedback widget that turns duplicate reports into single, actionable tickets. We capture deep debug data and diagnose the root cause—ready for you, or your AI agents to fix.

14 day free trial. No credit card required.

feedbackdrop.ai
FeedbackDrop issues dashboard showing AI-grouped bug reports

The developer-first feedback platform.

Everything you need to collect feedback, understand the exact technical context, and fix bugs faster than ever before.

Drop-in Widget

Pixel-perfect, highly customizable feedback widget that blend seamlessly into your app without writing a single line of CSS.

Deep Debug Context

Every report automatically captures console logs, network requests, DOM state, and environment data.

AI Triage & Diagnosis

AI automatically groups duplicate reports, pinpoints the root cause, and provides clear fix recommendations.

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VISUAL BUG REPORTING

Let users pinpoint
the exact problem.

Stop guessing what "the upload isn't working" means. Users can drop a pin directly onto any UI element, automatically capturing the exact DOM node and visual context without needing to write a complex explanation.

Eliminate vague "it's broken" reports: Users show you the problem instead of trying to describe it
Auto-capture deep component state: Grabs the exact DOM node and local state the second they drop the pin
Perfect context for AI Agents: Feeds clean, structured, element-level data directly to your triage workflows
Intelligent issue aggregation

Turn noisy feedback into
clear, actionable issues.

When multiple users report the same problem, FeedbackDrop automatically merges them into the same issue. By aggregating feedback and debug data, we instantly surface the underlying patterns so your team and AI agents know exactly what to fix.

AI-powered issue grouping

Identical bug reports are automatically merged into a single ticket with a clear technical summary.

Unified user feedback

See exactly how many users are affected and read their specific comments in one place.

Surface debug patterns

Every report captures network requests, console logs, and environment details like browser, device type, and OS—so AI can surface patterns automatically.

Payment fails silently with expired card

BugHigh
Reports
23from 21 users
Avg Sentiment
😞Negative
Timeline
Last seenMar 12
First seenFeb 1

Feedback

8
😡

Tried to pay with my card and it just spins forever. No error, nothing. Had to close the tab.

Anonymous1d ago
DesktopChrome 122.0.0.0Windows 11
😞

Payment page hangs after I hit submit. My card expired last month, but the app should tell me that instead of freezing.

Anonymous1d ago
DesktopSafari 17.3MacOS 14.3

Debug Logs

Console Logs3
Network Requests3
LevelMessageEventsSessionsLast Seen
ErrorUnhandled Promise Rejection: PaymentProcessingError:...33Feb 25
ErrorTypeError: Cannot read properties of undefined (read...22Feb 20

AI Diagnosis

AI-powered bug diagnosis and fix recommendations

Root Cause Analysis

The payment form fails to handle expired card errors properly, causing an unhandled promise rejection and a TypeError when accessing undefined error details. This leads to the UI hanging with a spinner and no user feedback. The 422 status on the charge endpoint indicates card validation failure, but the frontend does not surface this error to users.

Recommended Fix

  1. Step 1: Add proper error handling for payment processing promises to catch and display validation errors, especially for expired cards.
  2. Step 2: Fix the code that reads error_code to safely check for undefined values before accessing properties to prevent TypeErrors.
  3. Step 3: Implement user-friendly error messages on the payment form when the API returns a 422 status indicating card validation failure.
  4. Step 4: Add timeout and retry logic improvements to handle gateway timeouts gracefully and inform users accordingly.

Relevant Diagnostic Data

Notable Context

Users across desktop, mobile, and tablet devices consistently report the payment form hanging with a spinner and no error message when submitting expired cards. The issue affects multiple browsers, with Safari users representing the largest share of affected sessions.

Generated 1d ago
AI-POWERED DIAGNOSIS

Don't just find the bug.
Let AI diagnose the fix.

Once an issue is grouped, FeedbackDrop analyzes the captured DOM state, console logs, and network requests to instantly pinpoint the root cause and provide actionable fix recommendations.

Instant Root Cause Analysis

Stop playing detective. FeedbackDrop reads the captured stack traces and network requests to tell you exactly why it broke.

Actionable Fix Recommendations

Get clear, step-by-step resolution outlines based on actual environment data. Ready to be passed to a developer or AI agent.

Contextual Debugging Highlights

Automatically surfaces the exact API failure or console error responsible for the bug, cutting out the noise.

AI-ready architecture

The ultimate debug toolkit for humans & AI agents.

FeedbackDrop automatically enriches every report with the exact technical context your engineering team—and your AI workflows—need to reproduce and fix bugs instantly.

Console Logs

All 5 levels (log, info, warn, error, debug) captured automatically with full stack traces from the moment they loaded the page.

Network Requests

The last 50 requests captured including method, URL, status codes, duration, and full request/response body previews.

Breadcrumbs

See the exact page-by-page journey the user took leading up to them opening the feedback widget.

Environment Data

Browser, OS, device, viewport size, screen resolution, connection speed, and exact timestamps automatically attached.

Element-level DOM Data

When users pin feedback to an element, we capture a snapshot of the HTML element and its surrounding context.

Structured for APIs

Clean, structured JSON data makes it trivial to route issues to Jira, Linear, or your own custom AI triage workflows.

Theming & customization

Make it yours.

Ditch the generic, clunky widgets. Fine-tune every detail to perfectly match your product's DNA—from custom hex codes to exact screen placement—without writing a single line of CSS.

Unlimited brand colors
Curated icon library
Flexible screen placement
Pixel-perfect offsets
Native dark mode support
Custom button text
your-website.com
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TRY IT OUT

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HOW IT WORKS

Collects feedback.
Organizes itself.

Go from setup to resolved bugs in minutes.

1

Install in seconds

Drop a <script> into your HTML, or npm install our native React/Vue components. Zero complex config required.

2

Users leave feedback

Users pin feedback to specific elements or give general feedback. Debug data is captured silently.

3

AI organizes & diagnoses

AI groups duplicate reports, pinpoints the root cause, and outlines the required fix. You, or your AI agent just implement it.

Why FeedbackDrop

Other widgets give you reports. We give you answers.

Most feedback tools just dump a screenshot and a generic message into an inbox, leaving your team to play detective.

Other Widgets
Infinite raw, duplicated reports
"It's broken" feedback with no debug data
Hours spent triaging and playing detective
Only see one user's perspective per ticket
Endless manual sorting & tagging
FeedbackDrop
All duplicate reports merged into one ticket
Full debug context captured automatically
AI diagnoses root causes and outlines fixes
Aggregated context from every affected user
Ready to pass to AI Agent (or human engineer)
Roadmap

And we're just getting started.

We're constantly shipping new capabilities to make feedback triage feel magical. Here's a sneak peek at what is landing next.

Screenshots
Session Replay
Platform Integrations
Two-way Sync
Custom event tracking
Webhooks

Simple pricing. 14-day free trial.

No credit card required. Start capturing feedback in minutes.

Starter

$49/mo

Billed monthly

per workspace

USAGE

  • 500feedback reports/mo
  • Unlimitedreporters
  • 2seats
  • 1project

FEATURES

AI

  • AI issue consolidation

Widget

  • Pin-to-element feedback
  • General page feedback

Debug Toolkit

  • Console log capture
  • Environment details
MOST POPULAR

Pro

$199/mo

Billed monthly

per workspace

Everything in Starter, plus:

USAGE

  • 5,000feedback reports/mo
  • Unlimitedreporters
  • 10seats
  • 5projects

FEATURES

AI

  • MCP Server

Widget

  • Custom Branding

Debug Toolkit

  • AI Generated Diagnosis
  • Network request capture
  • Full HTML Element Context
  • Navigation breadcrumbs

Platform

  • Role-based access

COMING SOON

  • Screenshots
  • Session replay
  • Platform integrations (Github, Jira, Linear, etc.)
  • Two-Way issue sync
  • Custom event tracking
  • Webhooks

Enterprise

Custom

Billed monthly

Everything in Pro, plus:

USAGE

  • Unlimitedfeedback reports/mo
  • Unlimitedreporters
  • Custom #seats
  • Custom #projects

Platform

  • SSO / SAML
  • Audit logs
  • Custom role-based access control
  • Premium enterprise integrations
  • Priority support & localized data retention options

Stop triaging. Start fixing.

Let AI organize and fix your user feedback while you focus on what actually matters — shipping fixes and building features.

Get started free

14 day free trial. No credit card required.